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Durham Region Unemployed Help Centre
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To get you started on your job search, we've created a series of videos and interactive learning tools that will teach you how to create effective résumés and cover letters, as well as how to prepare for job interviews. You can start the virtual workshop from the beginning, or scroll down to jump to a specific section. When you've finished, let us know what you thought about it by filling out this feedback form.

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Note: In order to view the videos, you may need to install Macromedia Flash Player. If it is not already installed, you can download it for free. Installation only takes a minute.


Résumé Introduction
Learn about 3 types of résumés, and find out which one works best for showcasing your skills, abilities, and work experience.
(Video length - 1:49)

Contact Information
Wondering what to put in the contact section of your résumé? This video will tell you exactly what to include, and what to leave out.
(Video length - 2:23)

Job Objective
The job objective is a very important part of a résumé.. Find out how to write an effective objective that will catch an employer's attention.
(Video length - 1:38)

Sales Résumé (1, 2, 3)
Learn how to put together an effective résumé for a career in the sales industry.
(Video length - 7:06)

Office Résumé (1, 2, 3)
If you're looking for an office/clerical job, these videos will tell you exactly what you need to know in order to put together an excellent résumé.
(Video length - 8:00)

Manufacturing Résumé (1, 2, 3)
Find out what to include on your résumé when applying for manufacturing/general labour positions.
(Video length - 7:38)

Résumé Layout Guide
A quick reference tool to refresh your memory of the components of a résumé.

Résumé Builder
Don't have a résumé? Pick from 3 different styles using our Résumé Builder, and put together a simple, professional résumé in no time at all.


Cover Letter Introduction
Find out the basics of cover letters with the help of this video.
(Video length - 1:49)

Response to an Ad
The majority of cover letters are written in response to job advertisements. That's why it's important to know how to properly compose this type of cover letter. Find out how.
(Video length - 3:10)

Cold Contact
During your job search, you'll likely write this type of cover letter, as well. 'Cold contact' refers to offering your services to a company that might not even be hiring. It's important that you present yourself as best you can; learn how with the aid of this video.
(Video length - 3:48)


Sample Interviews (1, 2, 3, 4, 5, 6, 7)
Learn how to properly conduct yourself during a job interview with the aid of these mock interviews.
(Video length - 10:40)

Virtual Interview
Think you can answer those tough interview questions? Test yourself!